We are currently recruiting a Duty Manager on behalf of our client based in a beautiful hotel located in the picturesque fishing town of Ullapool.

The successful candidate will be responsible for managing the day-to-day operations of the hotel, ensuring excellent customer service, and maintaining high standards of cleanliness and safety. The Hotel Duty Manager will also oversee the hotel staff, and collaborate with other department heads to ensure the smooth running of the hotel.

Responsibilities:

• Oversee daily operations of the hotel, ensuring a smooth and efficient operation
• Assisting the General Manager, as required
• Manage and supervise hotel staff, providing training and support as needed
• Respond to customer inquiries, complaints, and feedback in a timely and professional manner
• Ensure that the hotel is clean, well-maintained and compliant with health and safety regulations
• Collaborate with other department heads to ensure that all departments are working together effectively
• Prepare and maintain records of all activities and transactions
• Monitor and control expenses and budgets
• Maintain and improve standards of customer service, ensuring that the hotel exceeds guest expectations

Qualifications:

• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment, multitask and prioritize effectively
• Must be able to work flexible hours, including weekends and holidays

Hours - 45-50 hours per week / 5 from 7 (flexibility is required to meet the needs of the business).

Immediate start available for the right candidate

**Weekly Pay**

Full-time position

Live-in accommodation available.

To apply, please submit your CV, or contact Emma-Louise on 07538 575 852 for further information.