We are currently recruiting a Hotel Receptionist to join our clients team, at their luxury and traditional hotel in the stunning Lake District.

The ideal candidate will be the first point of contact for guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and a passion for hospitality.

Key Responsibilities

• Provide a warm and professional welcome to guests upon arrival
• Handle check-ins, check-outs, and reservations efficiently
• Answer phone calls and manage guest inquiries with excellent service
• Ensure smooth daily operations at the front desk, maintaining an organised work environment
• Assist guests with requests and ensure their stay is memorable
• Support management with administrative tasks as required
• Support Front of House, as and when required

Key Requirements:

• Previous front-of-house experience, ideally in a hotel or customer-facing role
• Fluent in English with strong communication skills, both verbal and written
• IT literate, comfortable using booking systems and office software
• Strong organisational skills and attention to detail
• Ability to work independently and as part of a team
• Ability to work flexible hours, including weekends and holidays as required by the hotel’s schedule.
• A friendly disposition with a strong commitment to providing excellent customer service.
• Attention to detail and the ability to multitask in a fast-paced environment.

Hours & Benefits:

• Full-time position
• Start Date: 09/07/2025
• Varied working hours, including early, late, evening, and weekend shifts
• Live-in accommodation available, if required, at no extra charge for the first 13 weeks (private room).
• Stunning work environment

To apply, please submit your CV, via email.

Job Type: Full-time

Pay: £12.45 per hour

Experience:

• Hotel Reception: 1 year (preferred)
• Front of House: 1 year (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Expected start date: 09/07/2025