We are currently recruiting a Hotel Receptionist to join our clients team, at their beautiful Scottish country hotel, based in Grantown-on-Spey, Scottish Highlands.

The ideal candidate will be the first point of contact for guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and a passion for hospitality.

Key Responsibilities

• Provide a warm and professional welcome to guests upon arrival
• Handle check-ins, check-outs, and reservations efficiently
• Answer phone calls and manage guest inquiries with excellent service
• Ensure smooth daily operations at the front desk, maintaining an organised work environment
• Assist guests with requests and ensure their stay is memorable
• Support management with administrative tasks as required
• Support Front of House, as and when required

Key Requirements:

• Previous front-of-house experience, ideally in a hotel or customer-facing role
• Fluent in English with strong communication skills, both verbal and written
• IT literate, comfortable using booking systems and office software
• Strong organisational skills and attention to detail
• Ability to work independently and as part of a team
• Ability to work flexible hours, including weekends and holidays as required by the hotel’s schedule.
• A friendly disposition with a strong commitment to providing excellent customer service.
• Attention to detail and the ability to multitask in a fast-paced environment.

Hours & Benefits:

• Full-time position
• Immediate start
• Varied working hours, including early, late, evening, and weekend shifts
• Accommodation available at £55 per week (if required)
• Stunning work environment

To apply, please submit your CV, or contact Emma-Louise on 07538 575852, for further details.

Job Type: Full-time

Pay: £12.45 per hour

Experience:

• Hotel Reception: 1 year (preferred)
• Front of House: 1 year (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person